Category: Uncategorized
The B2B CX Shift: Why Manufacturers Must Prioritize Customers Now
Customer Experience (CX) is no longer limited to (B2C) entities. More and more (B2B) customers are looking for the same type of (B2C) experience from…
How to architect Salesforce solutions using the well-architected framework with a toolkit for security-based needs
If you are using field service lightning or plan to implement field service lightning in a brand new org, there is always a question of…
How to elevate your career as a proactive admin/consultant
If you are an admin or consultant looking to elevate your career and differentiate yourself from the crowd, my session next week ( 2/28 at…
How to Listen Actively but not too Literally to Determine the Right Salesforce Solution
We all want to be responsive to our stakeholders, including addressing requests and solving problems, but it’s critical that we understand the root cause and…
How to Leverage Microstories for requirements and drive adoption in Salesforce for BA
Business Analysts are storytelling machines! Storytelling is actually built into the BA skillset, whether it is User Stories, Personas, or Requirements. But it can be…
How to notify sales teams proactively on renewal deals for technology companies with Salesforce
If you are working for a technology company selling Saas offerings and have a lot of opportunities for renewals, and extensions, the challenge of notifying…
Why OMS for Salesforce and how to avoid pitfalls during implementation
If you are a manufacturer, retailer, or in the consumer goods industry using salesforce and wondering what the newly released order management solution product is…
How to plan your sessions for Salesforce connections 2022 as a Marketer and get the best out of it.
If you are a marketer planning to attend the Salesforce connections event in June 2022, there is growing stress of so many sessions, travel, schedule…
How to decide on an Org Strategy for companies that are in the middle of a Merger and Acquisition – Part1
If you are an organization that has recently acquired 2 or 3 companies or is in the middle of a merger and acquisition, one of…
How to Increase Enrollment and Revenue for Universities with FormAssembly Workflow
As a higher ed Salesforce admin or CRM manager, we are used to building student communities with RFI and applicant forms that leverage FormAssembly to…
