How to Prevent Salesforce CRM Production Issues with a simple architecture solution process and a free Solution toolkit

If you have multiple admins, developers and contractors making changes to your Salesforce Org on a regular basis, one of the biggest challenges you face…

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3 Tremendous goals to really complete this year for Geeky admins to become Salesforce Architect within your company

If you are a Salesforce admin working in Salesforce for more than 3 to 5 years in a company, one of the daunting tasks is…

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Interview of a Trailblazer (Jenn Kleinfield) with best practices on implementing Einstein Vision

Could you tell me how you got started in your IT career and ended up in your current role?   I have always had an…

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Actions & Recommendations: Salesforce’s best kept secret (Part 1)

There’s a little known but really cool feature built-in to Salesforce, that you can use to guide your users through a series of steps, all…

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Flows: Insert the Right Actions at the Right Time (Part 2)

As an admin, there have been times when I really wanted to prompt my users to do a certain task, but only when certain criteria…

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Where to start on clean up and how to do get approval for clean up in your sfdc org

If you are a sfdc admin or person responsible for managing your salesforce instance, you always worry about org clean up. Now the reason to…

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Best Strategies on restricting contracts and still exposing global access to accounts in Salesforce

If you are a salesforce admin, we are all aware of the dreaded problem of accounts and contracts in one setting under Org Wide defaults which cause havoc in our life. Now, why is this a big deal?? If you have sales teams or all users who need access to all your accounts and your Sales ops teams need access to modify contracts only to prevent any major issues, it is really not possible to do this with point and click in Salesforce.

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How to create a Salesforce Roadmap for your organization – part 2

In my last post, I covered both what a roadmap is and why it’s important.  Now, let’s start putting a plan into action to start…

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How to create a Salesforce roadmap for your organization – part 1

The only thing permanent in life is change. If you are a CRM leader tasked with defining your application roadmap and strategy, you may be…

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Salesforce Admin to Sales Ops Leadership – 3 Traits and Tips for Success

As a leader in Sales Operations, I have had the privilege of working with 10 Salesforce Administrators. None of them majored in Salesforce in college….

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