How to prevent duplicate company information proactively using Salesforce

If you are a higher ed institution working with organizations and students, one of the common challenges is keeping your org clean of duplicates. With…

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The B2B CX Shift: Why Manufacturers Must Prioritize Customers Now

Customer Experience (CX) is no longer limited to (B2C) entities. More and more (B2B) customers are looking for the same type of (B2C) experience from…

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How to architect Salesforce solutions using the well-architected framework with a toolkit for security-based needs

If you are using field service lightning or plan to implement field service lightning in a brand new org, there is always a question of…

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