How to Listen Actively but not too Literally to Determine the Right Salesforce Solution

We all want to be responsive to our stakeholders, including addressing requests and solving problems, but it’s critical that we understand the root cause and…

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How to Leverage Microstories for requirements and drive adoption in Salesforce for BA

Business Analysts are storytelling machines! Storytelling is actually built into the BA skillset, whether it is User Stories, Personas, or Requirements. But it can be…

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Elevating Your Salesforce Admin Career in the new year as a proactive Admin: Setting Goals, Habits, and Tools for Success – part 1

As a Salesforce admin who has been working in salesforce for a while or just started your career recently, every new year brings the hope…

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