🧠 Big Picture Thinking Sessions

It’s easy to get carried away at events like Agentforce World Tour New York. You see sessions on Agentforce, Data Cloud, AI agents—and suddenly every demo feels like something you need to implement tomorrow. As architects, that’s the trap. The real skill is big picture thinking. When I built my agenda, I wasn’t looking for features—I was looking for answers. Sessions like Build Your AI Roadmap: 5 Strategic Steps to Success and the keynote help answer a simple but critical question: Where is Salesforce going in the next 2–3 years, and how do I align my architecture to that direction?

🔐 Governance (Design Guardrails First) Sessions

From there, my focus shifted to what most teams underestimate—governance. Sessions like Agentforce Governance and Guardrails Workshop and Making AI Work: Governance and Guardrails That Matter reinforced something I strongly believe: governance is not a phase, it’s the architecture. Before thinking about agents or automation, the real question is: what guardrails do I need around sensitive data, access, and compliance? How do I ensure decisions made by agents are auditable and trustworthy? Without this foundation, AI doesn’t scale—it creates risk.

🧩 Context Architecture (From Data to Usable Context) Sessions

The next layer is what I consider the real differentiator—context architecture. Sessions like Data 360 — From Foundation to AI Innovation, Scale Trusted AI Adoption with Salesforce and AWS, and Metadata and Data Quality: Building the Foundation for AI highlight a common misconception: having clean data is not enough. The real challenge is building a system of orchestration that can pull the right data across systems, prioritize it, and apply role-based context so agents can make meaningful decisions. That’s the difference between having data and having usable context—and most organizations are still figuring this out.

🤖 Build your Skills for AI Sessions

Finally, I’m particularly interested in how we scale AI beyond single agents. Sessions like How to Go from Single Agents to Multi-Agent Orchestration highlight that scaling is not about adding more agents—it’s about orchestrating decisions across systems. At the same time, sessions like Talk Like an Architect and Accelerate Your Career with Salesforce Certifications reinforce that architecture is not just technical. Certifications build the foundation, but real growth comes from thinking strategically, communicating tradeoffs clearly to business stakeholders, and continuously learning through experimentation. In the AI era, the best architects won’t just know the tools—they will know how to guide decisions.

🎯 Attend one session on career, big picture, and network

• Attend one session with big picture thinking roadmap, governance and context.
• Ensure you attend a session to build your career on soft skills on communication and certification
• Get out of your comfort zone and talk to 5 new people and learn from what they are doing, what challenges do they have and how they are solving.ot just certifications

I will be attending the event as well and would love to meet you to share insights and best practices. Please feel free to email me at buyan@eigenx.com to arrange a meeting in person.