Thanks for visiting my blog. My name is Buyan Thyagarajan and I was a Salesforce MVP (Summer 2015-17) . I am a Salesforce consultant specializing in higher education and helping businesses to measure business results , be proactive with their customers , prevent problems before hand and make the right decisions using Salesforce CRM. This blog would help you in the following way.
a. For Universities, my articles and tips would help you to increase your student recruitment, get better insights on your marketing campaigns and ensure student success by maximizing the features available in your salesforce org, integrate with your student information systems ( Banner, Ancor etc) and create a connected campus on the digital world.
b. For Salesforce admins, my articles would help you to be proactive with your salesforce crm, prevent problems and make the right decisions on different problems with salesforce.
c. For Business executives, my articles would help to measure business results with your salesforce crm, increase adoption and provide solutions for your business problems.
d. For IT executives and developers, my articles would help you on best practices on change management, provide insights on increasing your performance with your current development teams and guide you to make better architectural decisions with salesforce and salesforce1.
I am passionate about the following.
a. Software is meant to automate work but in reality IT is the most manual industry where programmers have to type those 100,000 lines of code everyday to make things work. Programmers get lost in the code and business folks wonder why the programmers are not getting it. I have some insights on this and in the process of publishing a book which should help in the following.
a. Help IT teams to be innovative and offer business value
b. Career pathway for programmers
c. Relevant things a business user can provide to IT to get things done quick.
Please feel free to post your comments on the site on my articles and any questions you have and I would be glad to answer it for you.
To reach me