Creating a CRM Strategy for organizations which just merged after a M&A

Corporate world is always full of merger and acquisitions. The challenge for organizations is how do we go about in crafting a CRM strategy, which…

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Deduping strategy across multiple systems for universities using salesforce

If you are an university using sfdc and if you have a data warehouse, student information system like Banner, one of the challenges is to…

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Creating Road maps for salesforce projects for universities new to salesforce

If you are an university using salesforce for the first time or already have an instance, one of the exercises IT managers and business executives…

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How I passed the PMI ACP Exam with planned tactics on the exam hour ..

I just passed the PMI ACP exam today and it gives me a great joy by just sharing my tips and techniques which i used…

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Reduce your risks by creating a roll back plan for your salesforce releases.

One of the major issues using Salesforce crm for enterprise users is the lack of a roll back when doing releases to production org using…

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How to analyze an impact of a change in your salesforce org and avoid production issues on configuration changes..

As a salesforce admin or developer maintaining a salesforce org, there is always a question of what and how to analyze an impact of a…

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Simple things you can do to your IT Team to make them Innovative and measure them!!

As an IT Manager or CIO, innovatio is now a must to prove value to the business. Cloud has changed IT now and business teams…

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Why , when should i upgrade from proffesional edition to Enterprise edition and what to consider

For existing salesforce users who are using proffessional edition, there is always the question on when to upgrade to enterprise edition, what is the value…

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What is a duplicate lead, contact cost me in salesforce org..

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Get a 360 view of your customers from multiple systems using Salesforce

One of the challenges for ISV or any company using multiple systems is to realizing the vision of getting a 360 view of their customers…

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