Author: Jodi Hrbek
Jodi Hrbek is the author of "Rock your Role as a Salesforce Admin: Create Value, Calm the Chaos, and Supercharge your Salesforce Career," available on Amazon. She has spent two decades implementing and optimizing the Salesforce platform for start-ups and enterprise organizations. You can find her online at https://sfadminbook.com.
How to Listen Actively but not too Literally to Determine the Right Salesforce Solution
Jodi Hrbek January 21, 2023
We all want to be responsive to our stakeholders, including addressing requests and solving problems, but it’s critical that we understand the root cause and…