Author: Fred Tchang
I am a Salesforce Administrator, working in a B2B software company serving manufacturers. Working with people to achieve more through technology is what energizes me. I feel lucky to have had a variety of roles, each of which has given me the skills needed to implement change.
Actions & Recommendations: Salesforce’s best kept secret (Part 1)
There’s a little known but really cool feature built-in to Salesforce, that you can use to guide your users through a series of steps, all…
Flows: Insert the Right Actions at the Right Time (Part 2)
As an admin, there have been times when I really wanted to prompt my users to do a certain task, but only when certain criteria…
