EDA 1.85 Release with Term Grade and Attribute object and how you can leverage them to increase retention

If you are in higher ed and using EDA, there is a new release which was done a week ago which is the 1.85 version. This release should have hit your production org automatically last week. There were 2 great features released with the new release. Now you have the ability to track student grades for your programs and non credit courses with the Term Grade object. The new Attribute object would help you track special needs and other characteristics of your student and faculty which is a great addition to your arsenal!! Wondering how to you use it.

Tracking Student Grades

With the addition of Term Grade object, you can now manually update your student courses with the grades. Most of the grades now live in your SIS system like colleague, banner etc and so it is time to put them in Salesforce. Why would you want to do it? Really. Think about scenarios where your student retention teams can send automated emails on how students are progressing based on grades, due dates and also notify advisors to proactively intervene on results. Would this not help you achieve your student retention metrics!!

So How do you use it?

First ensure the profiles have access to terms, term grades and attributes objects under object settings in your profile. Enable them on your page layouts on contacts so that you can manually add grades and see the impact.  

The above contact detail page shows how you can display a student grade and attributes on a student detail page. With term grades, you can now add letter-based grades, numeric grades to students based on a course and term. Imagine how cool it would be if salesforce sends an alert to the advisor to set up an appointment on failing grades!! 😎

Please click on this link to see the details of term grade object and how to leverage it.

Attributes Feature to handle special needs of your student and faculty

Attribute feature has been available for some time in Salesforce. So if you have a use case where you would like to capture specific student needs like language-based training for international students, capture license information for your law professor, you can leverage the attribute object for it. So instead of creating custom objects for every study area and capturing information regarding dates like special needs, license info, you can do it all in one object. You can also have different business processes for each attribute type with record types and page layouts.  😆

The above screenshots show the capability of this object and what you can do with it. Please click on this link to see the details on how to leverage this object.

To summarize, here are 3 key takeaways you want to look for.

  1. If you are in the process of uploading grades for your non-credit courses, leverage term grade object.
  2. If you want to track specific attributes for your students, faculty which would involve start date, end date, leverage the attribute object.
  3. Please join the EDA release announcements group for upcoming eda releases.

As always feel free to post your comments below and email me at buyan@eigenx.com for further questions.

 

Hi there! Thanks for visiting my blog. My name is Buyan Thyagarajan (Buyan47) . I am a Salesforce consultant specializing in higher education and helping businesses to measure business results , be proactive with their customers , prevent problems before hand and make the right decisions using Salesforce CRM. This blog would help you in the following way. a. For Universities, my articles and tips would help you to increase your student recruitment, get better insights on your marketing campaigns and ensure student success by maximizing the features available in your salesforce org, integrate with your student information systems ( Banner, Ancor etc) and create a connected campus on the digital world. b. For Salesforce admins, my articles would help you to be proactive with your salesforce crm, prevent problems and make the right decisions on different problems with salesforce. c. For Business executives, my articles would help to measure business results with your salesforce crm, increase adoption and provide solutions for your business problems. d. For IT executives and developers, my articles would help you on best practices on change management, provide insights on increasing your performance with your current development teams and guide you to make better architectural decisions with salesforce and salesforce1. I am passionate about the following. a. Software is meant to automate work but in reality IT is the most manual industry where programmers have to type those 100,000 lines of code everyday to make things work. Programmers get lost in the code and business folks wonder why the programmers are not getting it. I have some insights on this and in the process of publishing a book which should help in the following. a. Help IT teams to be innovative and offer business value b. Career pathway for programmers c. Relevant things a business user can provide to IT to get things done quick. Please feel free to post your comments on the site on my articles and any questions you have and I would be glad to answer it for you. To reach me Ph: 302-438-4097 m: buyan47@gmail.com

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